Shipping policy
Free Shipping on Most Orders Within Australia
Most products at The Cruiser Store ship free anywhere in Australia. Some products carry a shipping charge. Where this applies, it is noted on the product page and the charge is shown at checkout before you pay.
Products with a Shipping Charge
A shipping charge may apply to:
- Large, heavy or bulky items such as exhausts, seats, drawer systems, diff housings, snorkels, airboxes and solar panels
- Products shipped directly from the manufacturer or supplier
- Selected items where a delivery fee applies
If your order includes both free-shipping items and items with a shipping charge, you only pay the charge for those specific items. Everything else still ships free.
Dispatch Times
- We aim to ship all orders within 1โ2 business days of the order being placed. Some things outside our control may extend this timeframe.
- If the product you ordered is marked as a PRE ORDER product, please allow 2โ8 weeks depending on the product.
Delivery Times
Estimated delivery is 2โ14 business days from dispatch, depending on your location. Remote areas may take longer, and some things outside our control may extend this timeframe.
International Shipping
- We offer a customised shipping rate based on the size and weight of items purchased.
- Most orders ship within 1โ2 business days of being placed, with some exceptions depending on the product.
- Estimated delivery is 10โ25 business days from dispatch, depending on the destination country and any factors outside our control.
- Customers are responsible for any taxes and duties payable.
Please Note
These are estimated delivery times and we cannot guarantee delivery dates. We are not responsible for delays caused by customs or other factors outside our control.
Tracking
You will receive a tracking number by email as soon as your order ships. If you have any questions about your order or this policy, please contact us.